Infiniti Home Care, Inc DBA Continental Home Care
changing lives We have more than 14 years of experience providing care to those in need. Our CDPAP program is available in all counties of the State of New York; HHA & PCA services—in the five boroughs of NYC.
Infiniti Home Care, Inc DBA Continental Home Care is your connection to the best one-on-one in-home assistance available.
Contact us at
(718) 544-4488
About Us
Infiniti Home Care, Inc DBA Continental Home Care is a Licensed Home Health Care Services Agency and a CDPAP Fiscal Intermediary. Our CDPAP program is available in all counties of the State of New York; HHA & PCA services—in the five boroughs of NYC. We are the premier Home Health Care Services Agency in the greater New York area offering a wide array of Home Health Care Services that can be tailored to the specific needs of the individual client available 24 hours a day 7 days a week. Our diverse community of clients with a vast spectrum of needs is a testament to our commitment to each individual.
Infiniti Home Care, Inc DBA Continental Home Care is owned and operated by experienced and professional staff. Our Licensed Registered Nurses, Superb Support Team and literally thousands of Skilled and Certified Aides speak many different languages including English, Russian, Chinese, Spanish, Polish, Hebrew, French, Creole, and Farsi, putting us in a leadership role in the Home Health Care industry.
Privacy Policy & SMS Terms of Service
Privacy Policy & SMS Terms of Service
Last Updated on February 25th, 2025
1. Introduction
Welcome to Continental Home Care. Your privacy is important to us, and this privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including lead generation and communication services. If you have any questions, please contact us at (718) 544-4488 or info@continentalhcny.com.
2. What Personal Information We Collect
We collect personal information in the following ways:
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Information You Provide Directly: When you fill out forms, request services, or communicate with us, we may collect your name, email address, phone number, and other relevant details.
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Lead-Specific Information: This includes your geographic location, service needs, and details provided during the intake process.
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Automatic Data Collection: We use cookies, web beacons, and similar tracking technologies to collect data such as IP address, browser type, pages visited, and other site usage details.
3. How We Use Your Information
The information we collect is used for the following purposes:
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Lead Qualification and Distribution: To assess and connect potential clients with relevant home care services.
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Communication: To respond to inquiries, send service updates, and provide information about our services.
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Marketing and Advertising: With your consent, we may send promotional messages regarding our services.
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Service Improvement: To enhance our website experience and service offerings based on user behavior analysis.
4. Who We Share Your Information With
We may share your personal information with:
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Service Providers: Trusted third-party partners, such as CRM systems, marketing platforms, and call tracking services, that assist us in delivering our services.
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Legal and Compliance: Government authorities or regulatory bodies when required by law or necessary to protect our legal interests.
5. SMS Consent and Privacy
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SMS consent is not shared with third parties for marketing purposes. Your phone number will only be used to send relevant service updates and communications directly related to your engagement with Continental Home Care.
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You can opt out of SMS communications at any time by replying STOP to any message.
6. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Continental Home Care. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, billing notifications, compliance documentation, payroll updates, employment verification, training reminders, and timesheet submissions. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
7. Data Security
We implement industry-standard security measures, such as encryption and secure data storage, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us understand user preferences and enhance the overall experience. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be noted at the top.
11. Contact Information
If you have questions or concerns regarding this privacy policy, please contact us at:
Continental Home Care
116-55 Queens Blvd, Suite 224
Forest Hills, NY 11375
Phone: (718) 544-4488
Email: info@continentalhcny.com
This privacy policy is prominently linked in the footer of our website and on all relevant web forms to ensure easy accessibility.
F.A.Q.
We work with the following Medicaid Managed Long Term Care Plans: Agewell, Amerigroup, Guildnet, North Shore LIJ, United Health Care, Village Care, Healthfirst/Senior Health Partners, Integra MLTC, Home First, Senior Home Health, Elder Plan, Independence Care System, and Elder Serve.
To see all plans, including those for HHA/PCA programs, click here.
In most cases, yes, but must be determined by your Medicaid Managed Care Plan based on your individual needs and circumstances.
Yes, parents can take care of their adult disabled children, chronically ill children or children with special needs.
We offer:
- Competitive Pay;
- Health Benefits;
- A week of paid vacation;
- A week of paid sick days, and more.
NO SPECIAL TRAINING REQUIRED to work as a Personal Assistant under the CDPAP program, HOWEVER, if you would like to participate in the traditional HHA/PCA programs, you will need to have an HHA/PCA certificate.
Continental Home Care has established open lines of communication between persons wishing to report a compliance violation and the Agency's Compliance Officer. Individuals may report any conduct that they believe violates the Compliance Plan, the Agency’s policies, or laws or regulations as follows:
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To the Individual’s supervisor, if applicable; or
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To Bradley Dehler, the Compliance Officer:
- Anonymously by phone: *67 (718) 544-4488, ext. 831# (English), ext. 832# (Russian), ext. 833# (Spanish), or ext. 834# (Chinese);
- By phone: (718) 544-4488, ext. 831# (English), ext. 832# (Russian), ext. 833# (Spanish), or ext. 834# (Chinese);
- By mailing a letter to the Compliance Officer: 116-55 Queens Blvd, Suite 224, Forest Hills, NY 11375; or
- By talking to the Compliance Officer in person: 116-55 Queens Blvd, Suite 224, Forest Hills, NY 11375.
Retaliation is against agency policy when issues are reported in good faith.
You may find the Agency's Compliance Plan and Posters by clicking here.
Contact Us
Infiniti Home Care, Inc DBA Continental Home Care
Phone: (718) 544-4488
Fax: (718) 544-4499
Fax: (718) 704-5087
Address: 116-55 Queens Blvd, Suite # 224,
Forest Hills, NY, 11375
Email: continentalhc1@aol.com